The cleaning was normal – but thorough, and the hygenist wasn’t too over bearing in terms of telling me I need to floss better. For my second visit, I had a cleaning and fillings done in about 1.5 hours. Schwartz makes you feel 110% at home, and I was just so impressed with the clean and modern office. They will take x-rays and ask why you decided to come in. Usually no drilling or cleaning or anything is done. I had a college friend refer me, and I’m so glad he did, because not only did I have my cavities taken care of, but I found a dentist that I truly even enjoy going to! As a new patient, you will come in and do an evaluation. I was looking for a new dentist in NYC after moving to the city last August, and could not have been more happy. I did not know what great dentistry was until I came here. Schwartz and his team set their patients up for longterm dental health. This is extremely important to me because I don’t want to have to have fillings drilled out and replaced every 5 years (as was the case with work I had done at a franchise dentist in Texas). Schwartz’s work is still in excellent condition 6 years later. My current dentist even remarked that Dr. But to this day, his work has held up splendidly. Sadly, I moved away from NYC in 2015 which is the only reason I dropped off as a patient. This call went so far above and beyond and proved that Dr. He also called to follow up later that evening to make sure I was doing alright. He is so attentive during procedures, checking in regularly on my comfort and adding novocain when I experienced sensitivity. The area had always caused me pain and he took special care to ensure that the filling design and materials would alleviate the discomfort I’d come to live with. Schwartz filled a few of my teeth, the most difficult of which was a filling between two molars. Aside from standard cleanings twice a year (which were always quick and gentle), Dr. ![]() Schwartz and his team are excellent in terms of service, treatment, and care. To this day, I’m still glad I stumbled upon this fantastic practice! Dr. I initially found ProDent through ZocDoc back in 2012 when I first moved to NYC. No trouble whatsoever! Definitely will be going back to see them – hopefully the wait was just an anomaly! As a side note, I use a prescribed fluoride and when I mentioned I was running low, they were quick to give me a prescription for the same fluoride. Regardless, hearing that you have great teeth from dental professionals definitely makes you feel great. They both mentioned that I have beautiful teeth, which somehow compensated for being late! Just kidding – hah. Dr.Gonzales saw me shortly after and did a quick look at xrays and sent me on my way. ![]() Kamal was indeed a great hygienist and apologized profusely about being late – I really appreciated that she acknowledged how late they were running. I’ll mention that this was my ONLY grievance, but from reading other reviews, it seems like that isn’t the norm. I ended up waiting 25 minutes before I was seen, so I wasn’t super pleased from the start. Two others walked in after me, but were seen before me. ![]() I had an appointment at 2pm, but showed up at 1:50pm. ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Was referred to ProDent by a coworker, who absolutely raved about this place (specifically Kamal the hygienist). BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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